June 09, 2003
Bruce Eckel comments on IT becoming a commodity, but talks about points of human intervention that keep commodity status at bay. But a point he doesn't flesh out enough to me is the fact that IT is automating business. Water, electricity, transportation ... all of these things are automating an entity that is rather stable. Quenching thirst, providing power, getting from point A to point B -- these things don't fundamentally change. But how a business makes a profit -- in a competitive environment, in a governed environment, profits are made by changing the rules, re-inventing how business is done. Computers are still pretty darn stupid, so automating these rules will still be rather human intensive for sometime. ... or somesuch, blah blah blah.


tags: ComputersAndTechnology